IT Support Engineer (Surabaya Placement)

Are you a tech-savvy professional with a passion for solving IT challenges? Join our dynamic team as an IT Support Engineer in Surabaya! In this role, you will play a crucial part in ensuring seamless IT operations, providing technical assistance, and maintaining our IT infrastructure. Our company, Private Advertiser, is a leading player in the advertising industry, and we are committed to innovation and excellence. With a strong focus on customer satisfaction and cutting-edge technology, we offer a unique opportunity to grow and thrive in a fast-paced environment.

As an IT Support Engineer, you will be responsible for a wide range of tasks, including troubleshooting hardware and software issues, managing user accounts, and ensuring network security. You will work closely with our team to implement new technologies and improve our existing systems. This role is perfect for someone who enjoys problem-solving and has a keen interest in the latest IT trends.

📋 Tanggung Jawab Pekerjaan

• Providing technical support to end-users, including troubleshooting hardware and software issues.
• Managing user accounts and access permissions.
• Ensuring the security and integrity of our IT infrastructure.
• Monitoring and maintaining network performance.
• Installing, configuring, and maintaining IT equipment and software.
• Documenting IT processes and procedures.
• Assisting in the implementation of new technologies and systems.
• Ensuring compliance with IT policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT support or a similar role.
• Strong knowledge of IT infrastructure, including hardware, software, and network systems.
• Proficiency in using IT support tools such as ServiceNow, Jira, and Microsoft System Center.
• Certifications in ITIL, CompTIA A+, or Microsoft Certified: Azure Administrator are a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.

🛠️ Keahlian

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